Privacy Policy

This policy explains what personal information pay.enfinito.com collects when you pay for an Enfinito product, why we collect it and how we look after it.

Information we collect

Order details: what you are paying for and the amount, sent to us by the Enfinito product you came from.
Contact details: your name, email address, phone number and, optionally, your address. The payment gateway requires these to process the payment.
Payment confirmation: the payment method you chose, the transaction reference and, where the gateway provides it, a masked wallet number.
Technical details: your IP address and browser type, kept briefly to protect against fraud.

What we never collect

Card numbers, PINs, OTPs and wallet passwords are entered only on the gateway's or your provider's own secure pages. They never reach our servers.

How we use it

To process your payment and confirm it to the product you are paying for.
To send you confirmations and help you with refunds or questions.
To prevent fraud and meet our legal and accounting obligations.

We do not sell your personal information, and we do not use it for advertising.

With our payment gateway partner, to process the payment.
With the Enfinito product you are paying for, so it can activate your order.
Where the law requires us to.

Cookies

This website does not use advertising or tracking cookies. Cookies are used only where the website needs them to work.

How long we keep it

We keep payment records for as long as the law requires for accounting and tax purposes, and other information only as long as we need it for the purposes above.

Security

Connections to this website are encrypted. Stored credentials are encrypted, access is restricted to authorised staff, and every payment is confirmed directly with the gateway.

Your rights

You can ask us to show you, correct or delete the personal information we hold about you, where the law allows. Contact us through the details on our contact page.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.